Privacy Policy

This privacy policy has been effective from March 20, 2021
Please read this policy carefully regarding the use of our applications, services, and website.

At AimFit, we commit to protecting the privacy of its users (referred to as User, You, Your) and we (Here "we", "us", "its" and "our" refers to AimFit Pvt Ltd under the name AimFit) to keep the personal data of our users confidential.

We strive to be as transparent and clear as possible with regards to the data we are collecting and keeping the information of our users secure. This policy isn't applicable to forms, websites, application, or any services that do not display or link to this Policy or that link or display to a different privacy policy; nor this apply to practices of companies that are beyond the control of the company or to people or we don't manage or employ.

The information requested at sign up is necessary to provide in order to avail and get access to  AimFit’s products and services. Any missing information or failure to provide complete/accurate data may lead to non- provision of services and we reserve the right to suspend/block any subscription that contradicts the company Privacy Policy. You may even browse certain features on our website/application without telling us who you are or revealing any information that enables us to identify you directly or indirectly. However, once you provide us with your personal data we will process it under the Privacy Policy.

What does this Privacy Policy describe?

  • This Privacy Policy describes as the following: Details/Type of the Data that is collected through AimFit’s Mobile Application (AimFit), Website (www.aimfit.com), blogs or any forum being provided by AimFit.
  • How the data is used is based on the information you have provided, including promotional offers that are custom-made according to your needs and information provided by you.
  • How the data will be used by AimFit and shared with third parties (if any)
  • Options available to you with regard to our use of data
  • How we secure the privacy of our users and their data
  • How to contact us

Who is responsible for processing data?

AimFit Pvt Ltd would take hold (Responsibility) of the Personal Information that has been provided by our users and would make sure to use the data as per the stated guidelines in Privacy Policy.

What type of Personal Information do we collect?

The information might be collected from you in various forms. Some of this data might be your Personal Information. As used in this privacy policy, personal information refers to any information that describes you as an individual; For instance, your name, age, email address, phone numbers, height, weight, waist or any other details of products or services you have purchased, payment details and information about your access to our website.

Non Personal Data: Alongside, personal information we also gather data that is not personal and can help us identify Product Market Fit and what category you will fall into. This data might be collected when you use our services: we automatically collect such data by the device you use (mobiles, computers such as model of your device, brand you are using, operating and browsing version, language type etc. This policy doesn't limit or restrict our collection, disclosure and use of non-personal data.The data might be collected (either directly through your use of our platforms or indirectly through some third party partners or providers) in a number of ways to provide you with the service that you request.

Specifically, we might ask the following personal data ( directly or indirectly from you that may include any of the listed items: name, email address, phone number and date of birth. These are mandatory information fields which are required from a user when opening an account on our platform. Other information such as country of residence and gender, home address and telephone number; requirements of data on your physical traits (e.g. weight, height and BMI, measurements etc ), data on your fitness-related activity provided to you on our AimFit Application e.g. time, duration, distance, location, calorie count), information you provide about yourself and any preferences in your User Account; Information about yourself which you choose to post or share on our forums; Information about your purchases of products and services from us or our third party partners who may provide or promote their own products or services through the Platform; Information about your use of the Platform; Communications with us or directed to us via letters, emails, chat services, calls, and social media; Where you have selected particular services or features on the Platform (e.g. scheduling your workouts, sharing your fitness activities with friends through social media platforms), your photos, audio, contacts and calendar information, as well as your social network information (including credentials and any information from your public posts about AimFit or your communication with us); and your location where the IP address of your computer or device is used to determine your geographic location so that we can customize your experience on the Platform (e.g. language settings);and Personal details including your nationality or physical and mental health are considered "sensitive" personal data under applicable Data Privacy Law. We will process any such data only if you have given your explicit consent, or if it is necessary (for instance if you request special assistance), or otherwise in compliance with applicable Data Privacy Law.

Children – Users must be of legal age in their respective countries and not under 12 years old, or you must have consent from your parent or guardian. Individuals are not allowed to sign up for a User Account on the Platform without verifying that they are 12 years or older.

Why and how we use your personal data?

Your personal data may be used for the following purposes:

Provide features on the platform and products and services you request:

We use your personal data to provide the products and services you request, including: Create User Account. If you use the platform to track your fitness activity, we will collect and store this information so that you can review it on the platform and track your progress. We may also use this information to make further calculations about your activity so that this can be provided to you as part of the functionality of the platform. If you choose to post in any of our forums, the information you share will be public information that can be accessed by anyone whether or not they are a part of AimFit.

To communicate information about our products and services and for other promotional purposes:

With your consent, or as otherwise permitted by applicable Data Privacy Law, we will use your Personal Data to provide information that we believe is of interest to you, prior to, during, and after your interactions with us, including marketing communications and news concerning our products, services, events and other promotions.

Customer service communications:

We use your data to manage our relationship with you as our customer and to improve our services and enhance your experience with us (e.g. to respond to your inquiries when you reach out to us). From time to time, we may also conduct customer surveys to gauge satisfaction with our platform and the services and products that we provide.

Administrative or legal purposes:

We use your personal data to operate our business, including for statistical and marketing analysis, systems testing and to diagnose technical and service problems.

Security, health, administrative, crime prevention/detection and legal purposes:

We may use your Personal Data to verify your information and identity, and to protect against fraud and other unlawful activities. We may also share your Personal Data with government authorities or enforcement bodies for compliance with legal requirements, or as otherwise required or permitted by applicable Data Privacy Law.

Other purposes:

We may also use your Personal Data in other ways, and where we do so, we will provide specific notice at the time of collection and obtain your consent unless otherwise permitted by applicable Data Privacy Law. We will only process your personal data where we have a legal basis to do so, which will depend on the reasons for which this data has been collected. In most cases, we will need to process your personal data so that we can enter into contracts with you under our terms of use (when orders for products are made), and to fulfill the provision or delivery of goods or services to you on the Platform (including subscriptions to the Platform).

How we manage and protect your personal data?

Security

We follow strict security procedures in the storage and disclosure of your Personal Data, which are designed to protect it against misuse, unauthorized access, modification or disclosure and accidental loss, destruction or damage.

Retention of your Personal Data

We will not retain your data for longer than necessary to fulfill the purposes for which it is being processed. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it, and whether we can achieve those purposes through other means .Information that you have shared in our forums will remain public even after you have closed your forum account. Where you choose to delete content that you have posted to the forum, the information will not be deleted from third party websites, apps or internet search engine indexes instantly as removal of content depends on third party policies.

Who we share your Personal Data with?

We may share your Personal Data with the following people for the purposes described in this Privacy Policy: other companies and members within the AimFit group; where you have selected particular services or features on the Platform (e.g. scheduling your workouts, meal plan ,calorie intake ), third party social media platforms in various circumstances, including where we may use this information for the following listed things:

  • To Use this information to improve and personalize your use of our services;
  • To third party gateway providers who facilitate payment procedures e.g. Debit/Card Company etc.
  • Government Authorities: Law enforcement bodies and regulators for compliance.

Where you choose to post information on our public forums, the information will be public which can be viewed by anyone (whether or not they are a part of our community). Information posted in the forum will be indexed to third party internet search engines (such as Google), websites and apps.

Rights to Use:

You may have the right to access or alter your personal Information at any time. This may include the following listed things:

Request access to the information we have about you.This enables you to receive a copy of the personal information we hold about you and check for any alterations.

Request correction about the information you have previously submitted. E.g. your application password reset, change in email id associated etc.

Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

If you wish to exercise your rights related to your personal data, please contact the AimFit team on our Helpline. You also have certain options with respect to the use of cookies and other tracking technologies on our site, including for the purposes of online interest-based advertising. We hold the right to request any specific information from you to check your identity or to ensure the security of the user and to avoid any fraudulent activity with the user account.

Links to Other Websites:

If our platform redirects you to any other links or site, please make note that they have their own privacy policy and are independent from us.

Updates to Privacy Policy

AimFit may revise or update this privacy policy at any time at its sole discretion by posting an updated Privacy Policy. All such changes will be effective from the time they are published and will be applicable to the use of our platform.

How to contact us?

You can always reach out to us in case you have any questions or comments about the use of this privacy policy and how we handle your data. We may investigate and then determine the action necessary for the particular complaint and will respond back within a defined time period as per our company policy to handle complaints and queries.

To get in touch, pls email us at info@aimfit.com or contact us on our helpline:+92 333 1140795